Collection Engine Features

Learn more about all the advanced features that power your collection ecosystem through the Collection Engine.

Real Business Impact

Simobile is designed not just as a tool, but as a primary driver for your collection metrics growth.

40%

Recovery Rate Increase

Thanks to consistent automated billing

30%

Operational Cost Reduction

Reducing the need for manual call center agents

99.9%

System Uptime

Reliable 24/7 cloud infrastructure

10x

Faster

In processing thousands of daily customer data

Live Collection Engine — Real-time Processing

Cara Kerja Collection Engine

Data debitur masuk → dianalisis oleh AI → diteruskan ke channel & treatment yang tepat sesuai OD

Diproses sesi ini:0 debitur
Collection Rate:94.2%
NPL berkurang:↓ 12%
Avg. keputusan:< 1 dtk

Data Debitur Masuk

Budi S.

Rp 2.1 jt

D1-15
AI ENGINE

Menunggu…

WhatsApp API

OD 1-15 hari

Treatment:

Notifikasi jatuh tempo otomatis

Semua Channel Treatment

WhatsApp API

OD 1-15 hari

SMS Blast

OD 15-30 hari

Robot Call

OD 30-60 hari

IVR Call

OD 60-90 hari

Deskcoll System

OD 90-120 hari

Mobile Collector

OD 120+ hari

📍 Field Visit

⚡ Setiap keputusan routing dibuat otomatis < 1 detik — tanpa campur tangan manual

SMS Reminder

Send mass and scheduled payment reminders via SMS.

WhatsApp Reminder

Automated WhatsApp notifications with customizable templates.

One Way Call

Automated voice reminders sent to customers without agent interaction.

Robot Call / Auto Dialer

Automated calling system with voice bots to remind payments.

Desk Collection System

Collector dashboard for assignment, monitoring, PTP, follow up, notes, & reporting.

Campaign Management

Manage collection strategies based on bucket, DPD, segmentation, and communication channels.

Dashboard & Analytics

Real-time monitoring of collection performance with comprehensive reports.

Core Platform Capabilities

Take your collection management to the next level with modern technology pillars.

Smart Automation

Intelligent systems that automatically execute collection actions based on rules and delinquency buckets without manual intervention.

Real-time Tracking

Monitor field collector movements, visit statuses, and geographic locations precisely in seconds.

Advanced Analytics

Transform raw data into actionable business insights with visual recovery rate performance reports.

Industry-Specific Solutions

Our platform is highly adaptive and has been adopted across various financial sectors in Indonesia.

Banking & Multifinance

Seamless Core Banking integration to handle millions of credit card and unsecured loan (KTA) customers with strict compliance.

OJK ComplianceLarge ScaleRobust Security

Fintech P2P Lending

High-speed collection execution for short-cycle cash loan portfolios (Payday Loans). The WhatsApp Reminder feature is highly effective here.

High SpeedAPI IntegrationOmnichannel

Cooperatives & BPR

A ready-to-use platform requiring no expensive server infrastructure investments. Boost the efficiency of your field collection teams.

ServerlessMobile AppEasy to Use

Why Choose Simobile?

Leave behind outdated manual and risky collection methods. Switch to a fully integrated ecosystem.

Omnichannel Automation

Unlike siloed vendors, we unify WhatsApp, SMS, Robot Call, and Mobile App Collectors into a single automation engine.

Enterprise-Grade Security

Built on Tier-1 Cloud architecture with AES-256 data encryption. We are ready to pass your company's strictest IT Security Assessments (ITSA).

Local Technical Support

Our support team is based in Jakarta and ready to guide you through integration, data migration, and collection team training.

simobileEcosystem

Frequently Asked Questions

Commonly asked questions regarding simobile's technical features.

Yes, our Mobile App features an Offline Mode that stores visit data and automatically syncs it once the device reconnects to the network.

Modernize Your Collection Strategy Today

Combine the power of the Collection Engine and Mobile Collection Device to create a faster, more effective, and highly measurable collection process.

Request a Demo Today

Our team is ready to help you build a collection ecosystem tailored to your business needs.