IVR Call (One-Way Call)

Broadcast professional voice messages to thousands of debtors simultaneously. Highly effective as an early warning without human agents.

IVR Call Capabilities

Dynamic Text-to-Speech

Mention the customer's name and billing amount dynamically and naturally.

Automated Scheduling

Set call times (morning, afternoon, evening) based on contact success preferences.

Answering Machine Detection

A smart system that can differentiate between humans and voicemails.

Use Cases

01

D-Day Reminder

Incoming call on the due date with payment instructions.

02

Massive Collection

Filter customers with light arrears for automated follow-up.

03

Discount Announcement

Simultaneously inform customers about penalty waiver promos.

04

Blocking Warning

Strict messages for customers approaching default deadlines.

05

Automated Welcome Call

Greeting calls for new customers with uniform scripts.

Streamline Your Call Center

Explore IVR Call

How IVR Call Works

It only takes 3 simple steps to broadcast thousands of warning calls without involving a single human agent.

1

Upload Data

Upload the customer phone number list and billing amounts (via Excel/CSV file or API).

2

Set Voice Scenario

Type the text to be converted to speech (TTS), or record your real voice. Insert dynamic variables like {Name} and {Bill}.

3

Run Campaign

The system will automatically make simultaneous calls. If unanswered, the system can retry the call in the following hours.

Natural Text-to-Speech (TTS)

Leave behind the rigid robotic voices of the 2000s. We use the latest generation AI TTS technology capable of speaking Indonesian with natural intonation, breathing pauses, and highly fluent pronunciation of Rupiah amounts.

Massive Call Capacity

Our telecommunication infrastructure supports broadcasting up to thousands of simultaneous calls (Concurrent Calls). Ideal for credit card, fintech lending, or multifinance collections with millions of active debtors.

5,000+
Concurrent Calls
99.9%
Server Uptime
Millions
Daily Capacity

Interaction Logs & Reports

Get full visibility over the results of your broadcast calls.

Answered

The call was picked up by a human.

Machine Detected

Automatically detects if the call goes to Voicemail.

Duration Logs

Analyze how long the call duration lasted.

Campaign Report
Answered65%
No Answer / Busy25%
Machine Detected10%